Deep South Barrels offers a full guarantee on everything we sell. If for any reason you are ever unhappy with any product from us, you may return it to our storefront within 90 days of initial delivery and recieve a refund for the cost of the product. Original shipping will not be refunded.
Barrels that have been used beyond the curing process, or returned later than 90 days will not be refunded.
You must return the following items to receive a refund
All items in conjunction with your order, including the bung, spigot, stand and any accesories purchased
A copy of your receipt or information on where you purchased the barrel (online, a trade show and which one)
Your name and mailing address
Information that will allow us to refund your order, including the type of credit card used and the last 4 digits of the card. If we are able to locate the original credit card transaction we will refund to the card. If we are unsuccesful in locating the charge a check will be sent within 30 days of receipt of the items back in our office.