Copyright
All content appearing on this Web site is the property of:
Deep South Barrels, LLC
7403 Northfork Dr
Pearland, TX 77584
Copyright © 2010 - 2011 Deep South Barrels, LLC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2010 - 2011 Deep South Barrels, LLC. All rights reserved.
Privacy Policy
Deep South Barrels, LLC does not sell or share any customer information.
We take all measures possible to ensure the security and safety of your data. Information entered such as name, address, phone, user name, and site password is stored in our database and used strictly for the purpose of account management. Credit Card data submitted for purchase is entered through a Secure Socket Layer (SSL) administered through Paypal Inc. This information is never made available to Deep South Barrels, LLC. Credit Card information provided during phone orders are processed through a Secure Socket Layer (SSL) and the information destroyed after the transaction has been approved. At no time is any Credit Card information stored in our database or physically on any records without prior approval and strictly for wholesale accounts only.
Shipping & Delivery
At this time, Deep South Barrels, LLC ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Deep South Barrels, LLC ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
Most products will ship in 1-3 Business Days. Please allow up to 10 Business Days for Personalized Products to ship.
We make every effort to ensure your product will arrive in the condition in which it was shipped. If for any reason your product was damaged during the shipping process, please call us immediately so we can fix this for you.
713-340-3104
All shipping charges for new, returned, and replacement items will be the responsibility of the customer.
Sales Tax
Deep South Barrels, LLC charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.
Return Policy
You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Deep South Barrels, LLC reserves the right to change its payment procedures at any time without prior notice to you.
If for any reason you are not happy with your product, you may return it within 30 days of initial delivery and receive a complete refund for the cost of the product where original shipping and return shipping will not be refunded. Barrels replaced under the manufactures warranty will require a payment for the cost of shipping a replacement barrel.
Barrels that have been used beyond the curing process, personalized beyond our standard stock engravings, or returned later than 30 days will not be refunded.
Manufactures Limited Warranty
Barrels will be replaced under the following circumstances:
Barrel's staves or head crack from normal pressure.
Barrel will not seal after being propperly cured upon initial use. If Barrel has been allowed to dry out after initial use and will not re-seal then manufacture reserves the right to not replace the Barrel.
Barrel's Spigot leaks beyond normal conditions. Normal conditions include a slight drip after using the spigot to dispense the barrels contents as the spigot will hold a few drops after the spigot has been moved to the closed position. This type of leakage should not be interpreted as a leaky spigot as the spigot would not normally leak if it were left unused.
Personalization: Laser Engraving, and Barrel Quality
Images seen on DeepSouthBarrels.com which are meant to represent an engraved barrel are computer generated. The actual engraving look, feel and size may vary from barrel to barrel because the barrels are made of oak which is a very grainy wood. All barrels are engraved with the same settings but some will be lighter or darker than others.
To view samples of actual engravings, you may leave our site and visit our Facebook Fan Page where you can view images of barrels that have been engraved. You will notice that the barrels can vary greatly but we have made our best efforts to ensure high quality.
Deep South Barrels makes every effort to ensure the quality of your barrel but you should note they are all hand made so they may slightly differ from each other.